FSRMF Claims Services are 100 percent dedicated to managing and defending claims for Florida Sheriffs. Our years of experience and close communication with our members have given us a clear understanding of Sheriffs' needs. As an organization committed exclusively to Florida Sheriffs, the FSRMF balances the need to resolve claims with the realities of operating a Sheriff's office. For example, liability cases are not settled for fiscal prudence or expediency if we believe liability does not exist. At the same time, we make every effort to promptly resolve claims when innocent parties are injured by negligent acts of deputies or other Sheriff's office personnel.
For workers' compensation issues, we outsource the claims handling to North American Risk Services (NARS). We also partner with key vendors in managed care to ensure the best medical outcomes for our members' injured employees at the most reasonable cost. Our Risk Control staff also works closely with the Sheriff's offices to return injured employees to work as soon as possible.
FSRMF members receive seamless service to ensure responsive and dependable resolutions for all their covered insurance claims.
- Liability – Our claims adjusting staff consists of attorneys and adjusters with an average of 10 years' experience defending law enforcement and corrections officers. Three of our staff have actually litigated law enforcement/corrections claims. In addition, we partner with regional law firms selected specifically for their experience, knowledge and expertise in defending law enforcement and public officials' professional liability-related claims.
- Automobile – Our automobile claims staff has an average of nine years of automobile claims adjusting experience. Claims defense is provided by regional law firms selected specifically for their knowledge and expertise in defending automobile-related claims.
- Workers' Compensation – Workers' Compensation claims are administered through North American Risk Services (NARS), our third-party administrator, and overseen by our Vice President of Workers' Compensation Claims, who has more than 20 years of workers' compensation claims experience.